Zendesk is probably the best customer support system around. It has a lot of cool functionality particularly for larger consumer-facing businesses. One of the core parts of the Zendesk product are the Satisfaction Surveys. They have lots of great information about the types of issues customers are dealing with and the performance of the Customer Service team.
Setting up an integration will give us read-only access to your Zendesk account, allowing us to analyse your tickets and CSAT responses.
To set up an integration, click the button below!