Chattermill fully complies with GDPR. We have a robust set of solutions to facilitate various GDPR requirements. This includes PII Redaction and data deletion requests.

While Chattermill does not collect first-party customer feedback and data mostly comes to Chattermill already without PII data, you might still want to delete data, either for users of the Chattermill system or customer feedback stored on Chattermill.

For removing customer feedback, we offer two methods:

Typically, the API method is best for automated flows, and email works well for ad hoc requests.

For data deletion requests for Chattermill users, please use the email method above.