Understand how to analyze your data and discover best practices
By Billie and 2 others3 authors5 articles
Understanding metricsA breakdown of the key metrics you can track using Chattermill.
How we calculate Positivity & Negativity IndexUnderstand how we analyze theme mentions
How to use the Sentiment Distribution MetricLearn how Sentiment Distribution works
Understanding Impact Analysis by NPSLearn how Impact Analysis enables you to understand how different themes contribute to your NPS
Impact Analysis by Net Sentiment