Using Analytics

Understand how to analyze your data and discover best practices

5 articles in this collection
Written by Junior Hewitt, Billie Bradley, and Euan Moore

Understanding Impact Analysis

Learn how Impact Analysis enables you to understand how different themes contribute to your NPS

Written by Euan Moore
Updated over a week ago

Analytics overview

Understanding metrics

A breakdown of the key metrics you can track using Chattermill.

Written by Euan Moore
Updated over a week ago

How Analytics works

Visualise your data in a series of interactive charts

Written by Junior Hewitt
Updated over a week ago

How we calculate Positivity & Negativity Index

Understand how we analyze theme mentions

Written by Billie Bradley
Updated over a week ago

How to use the Sentiment Distribution Metric

Learn how Sentiment Distribution works

Written by Billie Bradley
Updated over a week ago