Chattermill User Guides
Go to Chattermill
All Collections
Using Analytics

Using Analytics

Understand how to analyze your data and discover best practices

5 articles
Junior Hewitt avatarEuan Moore avatarBillie Bradley avatar
Written by Junior Hewitt, Euan Moore and Billie Bradley

How Analytics works

Visualise your data in a series of interactive charts
Junior Hewitt avatar
Written by Junior Hewitt. Updated over a week ago

Understanding metrics

A breakdown of the key metrics you can track using Chattermill.
Euan Moore avatar
Written by Euan Moore. Updated over a week ago

How we calculate Positivity & Negativity Index

Understand how we analyze theme mentions
Billie Bradley avatar
Written by Billie Bradley. Updated over a week ago

How to use the Sentiment Distribution Metric

Learn how Sentiment Distribution works
Billie Bradley avatar
Written by Billie Bradley. Updated over a week ago

Understanding Impact Analysis

Learn how Impact Analysis enables you to understand how different themes contribute to your NPS
Euan Moore avatar
Written by Euan Moore. Updated over a week ago
Chattermill User Guides
  • Contact Support
  • Log in
  • Facebook
  • Twitter
  • LinkedIn
Intercom logoWe run on Intercom