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Using Analytics

Using Analytics

Understand how to analyze your data and discover best practices

5 articles
Junior Hewitt avatarEuan Moore avatarBillie Bradley avatar
Written by Junior Hewitt, Euan Moore and Billie Bradley

How Analytics works

Visualise your data in a series of interactive charts
Junior Hewitt avatar
Written by Junior Hewitt. Updated over a week ago

Understanding metrics

A breakdown of the key metrics you can track using Chattermill.
Euan Moore avatar
Written by Euan Moore. Updated over a week ago

How we calculate Positivity & Negativity Index

Understand how we analyze theme mentions
Billie Bradley avatar
Written by Billie Bradley. Updated over a week ago

How to use the Sentiment Distribution Metric

Learn how Sentiment Distribution works
Billie Bradley avatar
Written by Billie Bradley. Updated over a week ago

Understanding Impact Analysis

Learn how Impact Analysis enables you to understand how different themes contribute to your NPS
Euan Moore avatar
Written by Euan Moore. Updated over a week ago