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Learn about Chattermill
Learn about Chattermill
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By Brenna and 7 others
8 authors
23 articles
How Chattermill gets your data
Feedback overview
How to use Search in Feedback
How to save and manage Segments
How to use saved Segments across the platform
How to add tags to comments
Which languages are supported and how does translation work
Conversation Summarisation
Using Feedback
Migration to new, context-rich and actionable Phrases
Feedback best practices
1 article
Tips and best practices
Tips: How to get quality responses from surveys
Help video library
Tips: How many people should we survey
Tagging Validation: Best Practice 🎓
Frequently Asked Questions
Data guidelines
Theme Structure review: Best Practice 🎓
Using Reports
Understanding metrics
How we calculate Positivity & Negativity Index
How to use the Sentiment Distribution Metric
Understanding Impact Analysis by NPS
Impact Analysis by Net Sentiment
Using Dashboards
Creating your first dashboard
Creating your own dashboard templates