Chattermill

Learn the different ways that Chattermill can get your data.

How Chattermill gets your data

Brenna Bustamante

Billie Bradley

Junior Hewitt

Learn about Chattermill

How to use Search in Feedback to find exactly what you need

How to use Search in Feedback

Save the combination of Themes and Filters that matter to you.

How to save and manage Segments

Smart ways to filter and analyse your data using Segments

How to use saved Segments across the platform

Learn how to use tags for organizing comments

How to add tags to comments

Learn how Chattermill supports multiple languages

Which languages are supported and how does translation work

Conversation Summarisation

Euan Moore

Feedback overview

Learn how we improved our Phrases to bring more actionable and contextually-rich insights.

Migration to new, context-rich and actionable Phrases

Natalia Dwórznik

Understand how to use Feedback and discover best practices

Using Feedback

Discover how to apply segmentation to your data

Using segmentation to get more granular insights

Feedback best practices

Discover ways to get quality responses from a large number of survey respondents

Tips: How to get quality responses from surveys

Help video library

How many people need to take your survey to make it statistically significant?

Tips: How many people should we survey

This article contains best practice guidance and the answer to FAQs about validating your tagging before model deployment!

Tagging Validation: Best Practice 🎓

Frequently Asked Questions

How to make the transfer of your data to Chattermill as seamless as possible 🚀

Data guidelines

This article contains best practice guidance and the answer to FAQs about our Theme Structure and how to review it!

Theme Structure review: Best Practice 🎓

Raphaelle Benabou

Tips and best practices

A breakdown of the key metrics you can track using Chattermill.

Understanding metrics

How we calculate Positivity & Negativity Index

How to use the Sentiment Distribution Metric

Learn how Impact Analysis enables you to understand how different themes contribute to your NPS

Understanding Impact Analysis by NPS

Impact Analysis by Net Sentiment

Jack Miller

Understand how to analyze your data and discover best practices

Using Reports

This topic uses the sample demo data source to walk through how to create basic dashboards and explore your data.

Creating your first dashboard

How you can use your own dashboards to create your own dashboard templates

Creating your own dashboard templates

Teri Baines

Using Dashboards

Contact Support

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

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