Using Feedback

Understand how to use Feedback and discover best practices

8 articles in this collection
Written by Junior Hewitt, Billie Bradley, and Euan Moore

Feedback overview

How to use saved Segments across the platform

Smart ways to filter and analyse your data using Segments

Written by Euan Moore
Updated over a week ago

How Feedback works

How to use the Feedback page to see what your customers are saying across all channels

Written by Euan Moore
Updated over a week ago

How to use Search in Feedback

How to use Search in Feedback to find exactly what you need

Written by Junior Hewitt
Updated over a week ago

How to save and manage Segments

Save the combination of Themes and Filters that matter to you.

Written by Euan Moore
Updated over a week ago

Understanding Themes

Learn how Themes enable you to discover the data that matters the most

Written by Euan Moore
Updated over a week ago

How to add tags to comments

Learn how to use tags for organizing comments

Written by Billie Bradley
Updated over a week ago

Which languages are supported and how does translation work

Learn how Chattermill supports multiple languages

Written by Euan Moore
Updated over a week ago

Feedback best practices

Using segmentation to get more granular insights

Discover how to apply segmentation to your data

Written by Junior Hewitt
Updated over a week ago